The Essential Care instruction page will help you navigate through the application to perform tasks. You can click any table of content to jump to that location. (The required browser needed are Chrome and Safari, no other browser are support. i.e Internet Explorer, Microsoft Edge, Mozilla Firefox)
Click on the Essential Care app or enter URL address in the browser
Notification and permission acknowledgment
If notifications are turn off in web browser (Chrome) Essential Care application will ask to be enable. Paddle lock icon in search bar, click to configure setting for web page and allow.
Sign in with assigned username and password. (reminder to never share)
The app will prompt you to choose a facility that is pre-assigned. Click the dropdown to choose.
Signing the End User License Agreement
Setting App as Home Page
- How to save Curatess as a home page. There two ways of doing, one is by bookmarking the page to the bookmark bar. Secondly, from the Chrome browser settings: Appearance: show home button: click (enter custom web address), then copy and paste the Curatess URL on line.
Setting Your Availability
The navigation bar is at top of window browser with menu tab, availability toggle, facility location, and additional options including the option to sign out.
The availability toggle is automatically set to what you last set it at. Toggling on and off allows you to set whether you prefer to be available or unavailable to receive calls through the app. If you set yourself as available, the app will allow you to either set yourself as available for a limited period of time, or indefinitely. Note that if you set yourself as unavailable, but are scheduled to receive calls by an administrator, the app will override your preference and call you anyways.
Selecting Your Facility
Click facility location tab next to Profile icon, click choose a location then click save.
The name of the facility you’re currently viewing will be displayed next to the user profile picture. The current location can expand to select other locations.
Searching For a Patient
- The patient list will be displayed to the left of the screen.
- Above the patient list is a search field to find patients by last name, first name, medical record number, room number, or date of birth. Then you’re able to click on a patient abstract to view the patient summary. You can also hit ‘Enter’ to select the first patient.
Viewing a Patient Record
i. Click the patient profile you want to view. The back arrow (is displayed next to patient name) to go back to patient profile list.
ii. If all tabs are closed there is no scrolling. When tabs are expanded scrolling enables automatically. Move mouse pointer hovering over tabs section and then scroll with mouse track. For using trackpad, use two fingers to swipe up or swipe down (depending on the mouse setting scrolling may be inverted)
i. Making a call to care team members
Vitals Medications Labs
i. Abnormal views in pink
i. When filling out, forms will automatically save in my Drafts
Starting a Form From Patient Record
Interacting with Patient Record
i. Clinical staff accounts are linked across Essential Care devices, so when signing into device, all other signed in devices will be signed out. If you’re a provider with an account that is set to “available”, calls will be directed to the device that was last signed into.
Navigating Through Patient Record
Calling from the patient records
i. Calling A Facility Phone number and users signed on. (Calls will be made through patient summary)
Receiving a Call
Receiving a Call While Logged Out
i. On different tab or closed out from. Notification will display (click on call incoming to accept, new browser tab will popup)
ii. Logged out while receiving a call. (page closed while Chrome browser is open)
i. Within the Patient Context (within health record via patient record)
ii. Outside the Patient Context (no Health record selected)
Using the Bluetooth Stethoscope
i. Connecting to bluetooth stethoscope
b. Start sending Audio
ii. Receiving stethoscope Audio c. Stop sending audio
Making a Call Outside of Patient Record
i. Calling A Provider group.
After call has ended
i. A survey will popup
Viewing Call log
i. Call logs displays recent calls, contact, and time of call.
Viewing and Editing The Schedule
(Black bar description)
i. Callable: If unchecked will not receive any Calls
ii. Days Schedule: The days of the week this user is schedule to received Calls
iii. Weekday start: Scheduled starting time for this user, Monday – Friday
iv. Weekday shift length: Duration of weekday shift
v. Weekend start: Scheduled starting time for this user, Saturday and Sunday
vi. Weekend shift length: duration of weekend shift
vii. Clear schedule: Clear the current scheduled days and times for this users
i. Responsible contact: Identifies the user that are responsible for a call on the specified level
ii. Override availability: When checked, overrides the user’s availability preferences and sets them as available (Admin credentials required)
iii. Default to phone: When checked, calls the user’s cell phone first before trying though the app
vi. Group manager: Sets the user as an admin and allows them to also manage the scheduled
vii. Offline web calls: Allows the user to be called on the web even when logged outside
i. Charts will display recent calls (this is for demonstration images may be different)
Automatic Logging Out When Idle
i. Essential Care has a timer for all user when application is idle, application will timeout after 15 minutes.
Viewing App Version